Professionalize your operation's security.
XOPS takes security operations from paper to digital —for hotels, hospitals, buildings, industrial sites and more. Patrols, keys, visitors, incidents, risks and staff in a single platform, with artificial intelligence and metrics to manage them better.
Your operation generates valuable information every day. Where does it end up?
- ● Patrols are logged by hand, with no way to prove they happened.
- ● Keys move around with no clear record of who holds them.
- ● Shifts are built in spreadsheets, with coverage gaps that are hard to spot.
- ● The operation's risks live in the security manager's head, not in a document.
- ● When management asks for results, there are no metrics to show.
It handles day-to-day communication, but it leaves no traceability. Reports get lost in the chat —no record, no evidence and no way to audit them later.
Your entire operation, in one place.
Sixteen modules. Every activity recorded, documented and ready to audit. No paper, no scattered chats.
Patrol checkpoints with evidence
Your guards confirm each checkpoint from their phone, even with no connection: the scan is stored with its real timestamp and syncs when signal returns. Each checkpoint has an expected location and, on outdoor routes, you can enable optional GPS captured only at the moment of scanning, never as continuous tracking. Compliance is calculated by the system, not by the guard's phone.
Command Center
The status of the whole operation on one screen, by role.
Risk management
A formal register aligned with ISO 31000, with a 5×5 matrix, controls and a review cycle.
Incident response
Cases with evidence, owners and follow-up through closure. Nothing gets lost.
Visitor management
Registration with photo, ID and host approval. Kiosk mode and QR pre-registration. Includes control of tools and equipment brought in by vendors and contractors.
AI Copilot
An assistant that knows your operation and answers in plain language.
Intelligence & metrics
Indicators by module, comparisons and an operational health score.
Across the product: your property's logo appears on PDF reports and on the emails a visitor receives, and each person gets system emails in their own language.
From incident to risk. From reacting to managing.
Recording what happened is the first step. The next is knowing what could happen, how likely it is, what controls you have and what's missing —documented, reviewed and defensible before whoever signs the budget.
XOPS includes a risk register aligned with ISO 31000 and the ESRM approach, the standard security professionals work with.
5×5 matrix
Likelihood by impact, with critical, high, medium and low levels. The visual read any director recognizes.
Inherent and residual risk
Document the controls you already have and assess how much risk remains after applying them. The gap between the two is the value of your work, measured.
Industry catalog
Typical threats preloaded for your type of operation —hotel, hospital, corporate, retail, industrial or institutional— plus the ones you add. Every property is different.
Review cycle
Every risk has an owner, a review frequency and a due-date alert. The register stays alive — it isn't filed away and forgotten.
Treatment strategy
Mitigate, accept, transfer or avoid. With status tracking for every risk.
Controlled document
Export the full register as a PDF, with matrix, distribution and detail. Ready for audit, for the committee or for management.
It doesn't just record. It gives you indicators and answers.
XOPS turns your operation's information into decisions. The copilot answers questions about the last 30 days, and rule-based alerts flag what needs attention.
An assistant that knows your operation
It sums up the day and answers your questions about the last 30 days in plain language. It does not execute actions and does not feed the risk matrix: the record and the control stay yours.
› Daily summary
Each morning, a recap of what happened and what needs your attention.
› Rule-based alerts
Hot spots, low compliance and denied visits: alerts defined as rules over your own data.
› Conversational assistant
Ask about the last 30 days of your operation and get answers instantly.
› Automatic reports
Summaries and metrics ready, without building them by hand.
Built by a security professional, for security professionals.
XOPS wasn't born in a software office. It came from the real need to professionalize a security department: moving from paper to digital and giving the work the visibility it deserves. It was built by someone who lives the operation every day, for people who live it just like you.
And it does so at a fraction of what traditional solutions cost —the ones that charge expensive yearly licenses and require costly hardware. XOPS includes artificial intelligence, works from your phone and costs less.
XOPS vs. the traditional way.
Paper, WhatsApp, spreadsheets and legacy systems with costly hardware. Here's what the change looks like.
| Feature | XOPS | Traditional way |
|---|---|---|
| Modules included | 16 | 5 or 6, the rest quoted separately |
| Traceability and auditable evidence | ✓ | ✕ Lost in chats and paper |
| Risk management (ISO 31000) | ✓ | ✕ Not included |
| Built-in artificial intelligence | ✓ | ✕ |
| Works from your phone, and patrols work offline too | ✓ | Limited or with dedicated hardware |
| Patrol hardware | Included on the annual plan | Costly equipment, sold separately |
| Metrics for management | ✓ | ✕ Built by hand |
| Setup | Days, no installation | Weeks plus installation |
| Cost | Affordable subscription | Expensive yearly licenses |
Your fleet, under the same control as the rest of the operation.
One module with two modes each property enables separately. Valet Parking for third-party vehicles in custody. Own Fleet for the company's own vehicles: who uses them, how many kilometres they cover and what condition they come back in.
Fleet inventory
Every company vehicle in a single register, with its condition and usage history.
Departure and return under signature
Every departure and return records the driver, odometer, fuel, vehicle condition and the signature of whoever takes it.
Unlogged-use signal
If a vehicle leaves with more kilometres than it had on return, the system flags it: it was used without the trip being logged.
Vehicle-not-returned alert
If a vehicle does not come back within the expected window, supervision is notified without having to check.
Fuel control (optional)
If you enable it, it logs refuels and flags those that look inconsistent with the distance covered.
Fleet metrics
Fleet usage, mileage and condition flow into Intelligence alongside the rest of the operation's indicators.
Valet: four mandatory photos
Four mandatory photos are captured when the vehicle is received. Handover is quick, without repeating the process.
Valet: incidents with closure
Valet incidents are logged with evidence and tracked through to closure and resolution.
For any operation that takes security seriously.
If you have a security and operations team to coordinate, XOPS adapts to your organization.
Visibility, effortlessly.
With Director access, management sees the state of the operation in real time —compliance, incidents, coverage and the property's risk register— without getting into the day-to-day. Your security investment, finally measurable and finally backed up.
Security is the foundation, not an afterthought.
We handle sensitive security-operations data and protect it to the same standards we'd demand of any vendor.
Data encryption
All data travels encrypted (TLS) and is stored encrypted at rest (AES-256). Credentials and the most sensitive data get an additional layer of encryption.
Tenant isolation
Multi-tenant architecture with strict database-level isolation (Row Level Security). Each client accesses only its own organization and properties — no client can see another's data.
Role-based access
Every module and every record is governed by the user's role and their permissions per property. Guard, supervisor, manager and admin see exactly what they should — no more, no less.
Protected files
Photos, documents and signatures are kept in private repositories, reachable only through signed, temporary links. Nothing sensitive is publicly exposed.
Certified infrastructure
XOPS runs on cloud infrastructure with SOC 2 Type II and ISO 27001 certifications, independently and continuously audited.
Continuous assessment
We run periodic security scans across database, storage, functions and dependencies to find and close vulnerabilities proactively.
Regulatory compliance
Privacy by design, aligned with international data-protection standards (GDPR, CCPA/CPRA, LGPD) and built on Panama's Law 81 as its baseline. Informed consent, an accessible privacy policy and preserved traceability — whatever jurisdiction you operate in.
Evidence cannot be deleted
No user can delete visits, cases, log entries, key custody, patrols or tickets, nor their photos and signatures. They are corrected, closed or archived, always leaving a trace of who and when.
Approvals with a real owner
A visit is approved only by the host or by security supervision, and who approved it is recorded. The same applies to handing over critical keys.
Hardened kiosk
Each visit's QR code is single-use and expires at the end of the day. The kiosk cannot look up data on other visitors or on staff.
Automatic retention (Law 81)
Visitor photos, valet photos and GPS locations are deleted automatically when their retention period ends. Anything linked to an incident is kept while a legal basis remains. Cancelled accounts are deleted after 60 days.
Photos without metadata
Compression strips the GPS location that phones embed inside every photo, so the image does not travel with coordinates baked in.
Tailored to your operation.
Pick the plan based on what your operation needs. No lock-in, and the NFC kit —100 patrol checkpoints and 100 key fobs— at no cost on the annual plan.
Basic
- ✓ Command Center
- ✓ Patrols with checkpoints
- ✓ Key control
- ✓ Operations log
- ✓ Incident response
- ✓ Shifts & staff
- ✓ Agenda & notifications
Professional
- Everything in Basic, plus:
- ✓ Visitor management (includes vendor object control)
- ✓ GPS location on patrols
- ✓ Vehicle management (valet and own fleet)
- ✓ Maintenance
- ✓ Lost & found
- ✓ Risk management (ISO 31000)
- ✓ Intelligence & metrics
- ✓ AI Copilot
- ✓ Employee portal
- ✓ Director access
Enterprise
- Everything in Professional, plus:
- ✓ Multiple properties
- ✓ Multi-property Director
- ✓ Priority support
What people ask us before deciding.
How long does setup take?
Days, not weeks. XOPS runs in the cloud: no servers to install, no construction to coordinate.
On first login, each person gets a welcome tour tailored to their role. And a setup checklist shows progress verified by the system, so you know when your operation is genuinely ready and not just configured.
Do I have to buy hardware?
No. The kit is included: 100 NFC checkpoints for patrols and 100 NFC key fobs for key control. On the annual plan it comes at no cost; on the monthly plan it's covered by the setup fee.
Your own team handles the installation. The checkpoints are self-adhesive and the fobs clip onto the key — no technician, no tools needed. We train you on how to configure and link them in the platform. In Panama we hand you the kit; outside Panama we arrange shipping before closing the plan.
If you need more later, they're sold in packs of 100 units for $100. Every other module — visitors, incidents, shifts — runs from the phone alone, with no extra hardware.
Do you configure the platform for me?
We train you to do it yourself. We enable your account and your properties, hand you the kit and train you on using the platform: how to create users and roles, how to set up patrol checkpoints and how to register your keys.
You define the checkpoints and the key inventory, because those are decisions about your operation: we don't know your property or your procedures. It's your security scheme, not ours. If you'd rather we build it with you, we quote that as separate hands-on support.
Is there a lock-in or multi-year contract?
No lock-in. Pay month to month or choose the annual plan with 10% off. No yearly licenses and no surprise increases.
How do you protect my visitors' data?
Encryption in transit and at rest, strict tenant isolation at the database level, and sensitive files reachable only through signed, temporary links. The platform is built privacy-first, aligned with international standards and using Panama's Law 81 as its baseline. Read the full privacy policy.
Does it work if I have several properties?
Yes. The Enterprise plan groups several properties into one plan, with multi-property Director access for a consolidated view and priority support.
What languages is it available in?
The platform and support are available in Spanish and English. On top of that, each person receives system emails in their own language.
Professionalize your security operation.
A 20-minute demo and we'll show you XOPS working with your type of operation. Leave your details and we'll set it up.