Security Operations Platform

Professionalize your operation's security.

XOPS takes security operations from paper to digital —for hotels, hospitals, buildings, industrial sites and more. Patrols, keys, visitors, incidents, risks and staff in a single platform, with artificial intelligence and metrics to manage them better.

Intelligence · Protection · Control
xopshq.com
Centro de Comando XOPS
The problem

Your operation generates valuable information every day. Where does it end up?

  • Patrols are logged by hand, with no way to prove they happened.
  • Keys move around with no clear record of who holds them.
  • Shifts are built in spreadsheets, with coverage gaps that are hard to spot.
  • The operation's risks live in the security manager's head, not in a document.
  • When management asks for results, there are no metrics to show.
The platform

Your entire operation, in one place.

Seventeen modules. Every activity recorded, documented and ready to audit. No paper, no scattered chats.

Puntos de recorrido
Rondas
Patrols

Patrol checkpoints with evidence

Your guards confirm every checkpoint from their phone. You know what was covered, when and by whom —with compliance measured, not assumed. The same goes for keys, visitors, incidents and everything else: every action is recorded.

Command Center

The status of the whole operation on one screen, by role.

Risk management

A formal register aligned with ISO 31000, with a 5×5 matrix, controls and a review cycle.

Incident response

Cases with evidence, owners and follow-up through closure. Nothing gets lost.

Visitor management

Registration with photo, ID and host approval. Kiosk mode and pre-registration.

AI Copilot

An assistant that knows your operation and answers in plain language.

Intelligence & metrics

Indicators by module, comparisons and an operational health score.

Also included Operations log Key control Vendor object control Maintenance Valet parking Lost & found Shifts & staff Employee portal Notifications My Agenda
Risk Management

From incident to risk. From reacting to managing.

Recording what happened is the first step. The next is knowing what could happen, how likely it is, what controls you have and what's missing —documented, reviewed and defensible before whoever signs the budget.

XOPS includes a risk register aligned with ISO 31000 and the ESRM approach, the standard security professionals work with.

5×5 matrix

Likelihood by impact, with critical, high, medium and low levels. The visual read any director recognizes.

Inherent and residual risk

Document the controls you already have and assess how much risk remains after applying them. The gap between the two is the value of your work, measured.

Industry catalog

Typical threats preloaded for your type of operation —hotel, hospital, corporate, retail, industrial or institutional— plus the ones you add. Every property is different.

Review cycle

Every risk has an owner, a review frequency and a due-date alert. The register stays alive — it isn't filed away and forgotten.

Treatment strategy

Mitigate, accept, transfer or avoid. With status tracking for every risk.

Controlled document

Export the full register as a PDF, with matrix, distribution and detail. Ready for audit, for the committee or for management.

Management stops asking why invest in security. The risk register answers it.
Built-in intelligence

It doesn't just record. It analyzes and alerts you.

XOPS turns your operation's information into decisions. Its AI assistant works by your side every day.

Copiloto IA
Copiloto IA
AI Copilot

An assistant that knows your operation

It sums up the day, catches anomalies before they escalate and answers your questions in plain language. AI is one more piece —recording and control are the foundation.

› Daily summary

Each morning, a recap of what happened and what needs your attention.

› Anomaly detection

Spots out-of-pattern situations that could escalate, before they do.

› Conversational assistant

Ask about your operation and get answers instantly.

› Automatic reports

Summaries and metrics ready, without building them by hand.

Why XOPS

Built by a security professional, for security professionals.

XOPS wasn't born in a software office. It came from the real need to professionalize a security department: moving from paper to digital and giving the work the visibility it deserves. It was built by someone who lives the operation every day, for people who live it just like you.

And it does so at a fraction of what traditional solutions cost —the ones that charge expensive yearly licenses and require costly hardware. XOPS includes artificial intelligence, works from your phone and costs less.

The difference

XOPS vs. the traditional way.

Paper, WhatsApp, spreadsheets and legacy systems with costly hardware. Here's what the change looks like.

FeatureXOPSTraditional way
Modules included175 or 6, the rest quoted separately
Traceability and auditable evidence Lost in chats and paper
Risk management (ISO 31000) Not included
Built-in artificial intelligence
Works from your phoneLimited or with dedicated hardware
Required hardwareNot requiredCostly equipment
Metrics for management Built by hand
SetupDays, no installationWeeks plus installation
CostAffordable subscriptionExpensive yearly licenses
Multi-industry

For any operation that takes security seriously.

If you have a security and operations team to coordinate, XOPS adapts to your organization.

🏨

Hotels

🏥

Hospitals

🏢

Corporate buildings

🏬

Shopping centers

🏭

Industrial sites

🏛️

Institutions

For management

Visibility, effortlessly.

With Director access, management sees the state of the operation in real time —compliance, incidents, coverage and the property's risk register— without getting into the day-to-day. Your security investment, finally measurable and finally backed up.

98%
Patrol compliance
12
Incidents this month
4 min
Average response time
100%
Shift coverage
Centro de Comando · Director
Vista de Director
Security

Security is the foundation, not an afterthought.

We handle sensitive security-operations data and protect it to the same standards we'd demand of any vendor.

Data encryption

All data travels encrypted (TLS) and is stored encrypted at rest (AES-256). Credentials and the most sensitive data get an additional layer of encryption.

Tenant isolation

Multi-tenant architecture with strict database-level isolation (Row Level Security). Each client accesses only its own organization and properties — no client can see another's data.

Role-based access

Every module and every record is governed by the user's role and their permissions per property. Guard, supervisor, manager and admin see exactly what they should — no more, no less.

Protected files

Photos, documents and signatures are kept in private repositories, reachable only through signed, temporary links. Nothing sensitive is publicly exposed.

Certified infrastructure

XOPS runs on cloud infrastructure with SOC 2 Type II and ISO 27001 certifications, independently and continuously audited.

Continuous assessment

We run periodic security scans across database, storage, functions and dependencies to find and close vulnerabilities proactively.

§

Regulatory compliance

Privacy by design, aligned with international data-protection standards (GDPR, CCPA/CPRA, LGPD) and built on Panama's Law 81 as its baseline. Informed consent, an accessible privacy policy and preserved traceability — whatever jurisdiction you operate in.

Plans

Tailored to your operation.

Pick the plan based on what your operation needs. No lock-in, no required hardware.

Basic

$250 /mes
The essentials to take your operation from paper to digital.
  • Command Center
  • Patrols with checkpoints
  • Key control
  • Operations log
  • Incident response
  • Shifts & staff
  • Agenda & notifications
Request a demo
Recommended

Professional

$450 /mes
The complete operation, with risk management, artificial intelligence and visibility for management.
  • Everything in Basic, plus:
  • Visitor management
  • Vendor object control
  • Valet parking
  • Maintenance
  • Lost & found
  • Risk management (ISO 31000)
  • Intelligence & metrics
  • AI Copilot
  • Employee portal
  • Director access
Request a demo

Enterprise

Custom
Quote
For organizations with multiple properties and specific needs.
  • Everything in Professional, plus:
  • Multiple properties
  • Multi-property Director
  • Priority support
Contact sales
Not sure which one fits your operation? Write to us and we'll help you choose.
Frequently asked questions

What people ask us before deciding.

How long does setup take?

Days, not weeks. XOPS runs in the cloud: no servers to install, no construction to coordinate. We configure your property, load the patrol checkpoints and your team logs in from their phones.

Do I have to buy hardware?

It isn't required. Patrols work with printed QR codes and the guard's phone. If you prefer NFC checkpoints, the annual Professional plan setup already includes them — no shipping, no customs.

Is there a lock-in or multi-year contract?

No lock-in. Pay month to month or choose the annual plan with 10% off. No yearly licenses and no surprise increases.

How do you protect my visitors' data?

Encryption in transit and at rest, strict tenant isolation at the database level, and sensitive files reachable only through signed, temporary links. The platform is built privacy-first, aligned with international standards and using Panama's Law 81 as its baseline. Read the full privacy policy.

Does it work if I have several properties?

Yes. The Enterprise plan groups several properties into one plan, with multi-property Director access for a consolidated view and priority support.

What languages is it available in?

The platform and support are available in Spanish, English and Portuguese. Support is local and in your own time zone.

Book your demo

Professionalize your security operation.

A 20-minute demo and we'll show you XOPS working with your type of operation. Leave your details and we'll set it up.

We reply within one business day. No commitment, no credit card.

or write to us directly sales@xopshq.com
WhatsApp