Professionalize your operation's security.
XOPS takes security operations from paper to digital —for hotels, hospitals, buildings, industrial sites and more. Patrols, keys, visitors, incidents, risks and staff in a single platform, with artificial intelligence and metrics to manage them better.
Your operation generates valuable information every day. Where does it end up?
- ● Patrols are logged by hand, with no way to prove they happened.
- ● Keys move around with no clear record of who holds them.
- ● Shifts are built in spreadsheets, with coverage gaps that are hard to spot.
- ● The operation's risks live in the security manager's head, not in a document.
- ● When management asks for results, there are no metrics to show.
It handles day-to-day communication, but it leaves no traceability. Reports get lost in the chat —no record, no evidence and no way to audit them later.
Your entire operation, in one place.
Seventeen modules. Every activity recorded, documented and ready to audit. No paper, no scattered chats.
Patrol checkpoints with evidence
Your guards confirm every checkpoint from their phone. You know what was covered, when and by whom —with compliance measured, not assumed. The same goes for keys, visitors, incidents and everything else: every action is recorded.
Command Center
The status of the whole operation on one screen, by role.
Risk management
A formal register aligned with ISO 31000, with a 5×5 matrix, controls and a review cycle.
Incident response
Cases with evidence, owners and follow-up through closure. Nothing gets lost.
Visitor management
Registration with photo, ID and host approval. Kiosk mode and QR pre-registration.
AI Copilot
An assistant that knows your operation and answers in plain language.
Intelligence & metrics
Indicators by module, comparisons and an operational health score.
From incident to risk. From reacting to managing.
Recording what happened is the first step. The next is knowing what could happen, how likely it is, what controls you have and what's missing —documented, reviewed and defensible before whoever signs the budget.
XOPS includes a risk register aligned with ISO 31000 and the ESRM approach, the standard security professionals work with.
5×5 matrix
Likelihood by impact, with critical, high, medium and low levels. The visual read any director recognizes.
Inherent and residual risk
Document the controls you already have and assess how much risk remains after applying them. The gap between the two is the value of your work, measured.
Industry catalog
Typical threats preloaded for your type of operation —hotel, hospital, corporate, retail, industrial or institutional— plus the ones you add. Every property is different.
Review cycle
Every risk has an owner, a review frequency and a due-date alert. The register stays alive — it isn't filed away and forgotten.
Treatment strategy
Mitigate, accept, transfer or avoid. With status tracking for every risk.
Controlled document
Export the full register as a PDF, with matrix, distribution and detail. Ready for audit, for the committee or for management.
It doesn't just record. It analyzes and alerts you.
XOPS turns your operation's information into decisions. Its AI assistant works by your side every day.
An assistant that knows your operation
It sums up the day, catches anomalies before they escalate and answers your questions in plain language. AI is one more piece —recording and control are the foundation.
› Daily summary
Each morning, a recap of what happened and what needs your attention.
› Anomaly detection
Spots out-of-pattern situations that could escalate, before they do.
› Conversational assistant
Ask about your operation and get answers instantly.
› Automatic reports
Summaries and metrics ready, without building them by hand.
Built by a security professional, for security professionals.
XOPS wasn't born in a software office. It came from the real need to professionalize a security department: moving from paper to digital and giving the work the visibility it deserves. It was built by someone who lives the operation every day, for people who live it just like you.
And it does so at a fraction of what traditional solutions cost —the ones that charge expensive yearly licenses and require costly hardware. XOPS includes artificial intelligence, works from your phone and costs less.
XOPS vs. the traditional way.
Paper, WhatsApp, spreadsheets and legacy systems with costly hardware. Here's what the change looks like.
| Feature | XOPS | Traditional way |
|---|---|---|
| Modules included | 17 | 5 or 6, the rest quoted separately |
| Traceability and auditable evidence | ✓ | ✕ Lost in chats and paper |
| Risk management (ISO 31000) | ✓ | ✕ Not included |
| Built-in artificial intelligence | ✓ | ✕ |
| Works from your phone | ✓ | Limited or with dedicated hardware |
| Patrol hardware | Included on the annual plan | Costly equipment, sold separately |
| Metrics for management | ✓ | ✕ Built by hand |
| Setup | Days, no installation | Weeks plus installation |
| Cost | Affordable subscription | Expensive yearly licenses |
For any operation that takes security seriously.
If you have a security and operations team to coordinate, XOPS adapts to your organization.
Visibility, effortlessly.
With Director access, management sees the state of the operation in real time —compliance, incidents, coverage and the property's risk register— without getting into the day-to-day. Your security investment, finally measurable and finally backed up.
Security is the foundation, not an afterthought.
We handle sensitive security-operations data and protect it to the same standards we'd demand of any vendor.
Data encryption
All data travels encrypted (TLS) and is stored encrypted at rest (AES-256). Credentials and the most sensitive data get an additional layer of encryption.
Tenant isolation
Multi-tenant architecture with strict database-level isolation (Row Level Security). Each client accesses only its own organization and properties — no client can see another's data.
Role-based access
Every module and every record is governed by the user's role and their permissions per property. Guard, supervisor, manager and admin see exactly what they should — no more, no less.
Protected files
Photos, documents and signatures are kept in private repositories, reachable only through signed, temporary links. Nothing sensitive is publicly exposed.
Certified infrastructure
XOPS runs on cloud infrastructure with SOC 2 Type II and ISO 27001 certifications, independently and continuously audited.
Continuous assessment
We run periodic security scans across database, storage, functions and dependencies to find and close vulnerabilities proactively.
Regulatory compliance
Privacy by design, aligned with international data-protection standards (GDPR, CCPA/CPRA, LGPD) and built on Panama's Law 81 as its baseline. Informed consent, an accessible privacy policy and preserved traceability — whatever jurisdiction you operate in.
Tailored to your operation.
Pick the plan based on what your operation needs. No lock-in, and the NFC kit —100 patrol checkpoints and 100 key fobs— at no cost on the annual plan.
Basic
- ✓ Command Center
- ✓ Patrols with checkpoints
- ✓ Key control
- ✓ Operations log
- ✓ Incident response
- ✓ Shifts & staff
- ✓ Agenda & notifications
Professional
- Everything in Basic, plus:
- ✓ Visitor management
- ✓ Vendor object control
- ✓ Valet parking
- ✓ Maintenance
- ✓ Lost & found
- ✓ Risk management (ISO 31000)
- ✓ Intelligence & metrics
- ✓ AI Copilot
- ✓ Employee portal
- ✓ Director access
Enterprise
- Everything in Professional, plus:
- ✓ Multiple properties
- ✓ Multi-property Director
- ✓ Priority support
What people ask us before deciding.
How long does setup take?
Days, not weeks. XOPS runs in the cloud: no servers to install, no construction to coordinate. We configure your property, load the patrol checkpoints and your team logs in from their phones.
Do I have to buy hardware?
No. The kit is included: 100 NFC checkpoints for patrols and 100 NFC key fobs for key control. On the annual plan it comes at no cost; on the monthly plan it's covered by the setup fee.
Your own team handles the installation. The checkpoints are self-adhesive and the fobs clip onto the key — no technician, no tools needed. We train you on how to configure and link them in the platform. In Panama we hand you the kit; outside Panama we arrange shipping before closing the plan.
If you need more later, they're sold in packs of 100 units for $100. Every other module — visitors, incidents, shifts — runs from the phone alone, with no extra hardware.
Do you configure the platform for me?
We train you to do it yourself. We enable your account and your properties, hand you the kit and train you on using the platform: how to create users and roles, how to set up patrol checkpoints and how to register your keys.
You define the checkpoints and the key inventory, because those are decisions about your operation: we don't know your property or your procedures. It's your security scheme, not ours. If you'd rather we build it with you, we quote that as separate hands-on support.
Is there a lock-in or multi-year contract?
No lock-in. Pay month to month or choose the annual plan with 10% off. No yearly licenses and no surprise increases.
How do you protect my visitors' data?
Encryption in transit and at rest, strict tenant isolation at the database level, and sensitive files reachable only through signed, temporary links. The platform is built privacy-first, aligned with international standards and using Panama's Law 81 as its baseline. Read the full privacy policy.
Does it work if I have several properties?
Yes. The Enterprise plan groups several properties into one plan, with multi-property Director access for a consolidated view and priority support.
What languages is it available in?
The platform and support are available in Spanish, English and Portuguese. Support is local and in your own time zone.
Professionalize your security operation.
A 20-minute demo and we'll show you XOPS working with your type of operation. Leave your details and we'll set it up.